Table 4

Number of words coded (providers’ words only)^a

Code	Interpreted	English	Mean difference	95% CI	P-value
Misunderstanding	48	43	5	27 to –45	ns
Check understanding	10	35	–25
Questions	776	1071	–295	–754 to 166	ns
Health education	747	735	12	–551 to 575	ns
Motivation	148	299	151	–401 to 99	ns
Praise	63	165	102	–223 to 18	ns
Patworld	162	505	–343	–577 to –108	0.005
1. Humour	38	199	–151	–216 to –84	<0.001
2. Lifeworld	88	268	–180	–362 to 3	ns
3. Feelings	63	161	–98	–189 to –6	0.037
4. Employment	0	56	–56	–165 to 53	ns
All clinical	2085	2536	–451	–1617 to 715	ns
1. Blood tests	80	171	–91	–198 to 16	ns
2. BP	190	142	48	–116 to 211	ns
3. Cholesterol	130	104	26	–70 to 122	ns
4. Exercise	250	195	55	–148 to 259	ns
5. Eyes	197	49	148	–92 to 387	ns
6. Feet	83	81	2	–109 to 113	ns
7. Flu	60	19	41	–30 to 112	ns
8. Food	308	350	–42	–318 to 232	ns
9. Kidney	64	76	–12	–91 to 66	ns
10. Medications	638	1051	–413	–1224 to 399	ns
11. Smoke	33	59	–26	–115 to 63	ns
12. Sugar and HbA1c	973	1255	–282	–1271 to 708	ns
13. Urine test	82	71	11	–73 to 93	ns
14. Weight	162	252	–90	–309 to 128	ns
Medical other	128	306	–178	–366 to 10.3	ns
Interpreted consultations only
Meaning changed	222
Talk not translated	2225

BP = blood pressure. HbA1c = glycosylated haemoglobin. ns = not significant. Patworld = patient world.
↵a Numbers show averages per consultation.