Variable | Deprived areas, mean (SD) | Affluent areas, mean (SD) | P-value |
---|---|---|---|
CARE | 43.0 (6.80) | 45.2 (6.80) | 0.003 |
PEI | 3.57 (0.32) | 4.19 (0.42) | 0.254 |
Consultation length, minutes | 9.16 (4.24) | 10.25 (4.90) | 0.151 |
How well the patient knows the GP, score | 4.03 (1.02) | 3.65 (1.21) | 0.081 |
Verbal skills | |||
MPCC, global score | 1.32 (0.45) | 1.54 (0.43) | 0.004 |
Component 1, score | 0.258 (0.13) | 0.321 (0.14) | 0.005 |
Component 2, score | 0.327 (0.37) | 0.426 (0.35) | 0.101 |
Component 3, score | 0.74 (0.17) | 0.81 (0.13) | 0.009 |
Non-verbal skills | |||
Number of seconds looking at the patient | 18.22 (10.02) | 24.73 (7.35) | 0.002 |
Number of head nods | 4.03 ((5.66) | 6.71 (5.55) | 0.001 |
Number of positive facial expressions | 1.15 (1.39) | 1.82 (1.67) | 0.013 |
CARE = Consultation And Relational Empathy. MPCC = Measure of Patient-Centred Communication. PEI = Patient Enablement Instrument. SD = standard deviation.