Summary of participants contributing to the six focus groups
| Focus group number | Length of focus group, minutes | Participants in each focus group, n | GPs, n | Nurses, n | Reception staff, n | Other staff, na |
|---|---|---|---|---|---|---|
| FG1 | 42 | 7 | 3 | 0 | 1 | 3 |
| FG2 | 56 | 9 | 3 | 2 | 0 | 4 |
| FG3 | 60 | 9 | 4 | 1 | 1 | 3 |
| FG4 | 72 | 7 | 3 | 1 | 2 | 1 |
| FG5 | 45 | 5 | 2 | 1 | 1 | 1 |
| FG6 | 35 | 9 | 3 | 2 | 2 | 2 |
| Total | N/A | 46 | 18 | 7 | 7 | 14 |
↵a These other staff comprised: three dispensers, three prescription clerks, two practice managers, a community pharmacist, a GP registrar, a medical student, a PCT pharmacist, a reception manager, and a senior receptionist. N/A = not applicable.