Principal incident types, their frequency and the proportion of harmful reports
| Incident type: definition | All, n | Harmful, n (%) | Moderate harm or worse, n (%) |
|---|---|---|---|
| Administration: transfer of patient information (discharge communication) | 151 | 81 (54) | 13 (9) |
| Referrals: referral of patients from one service to another | 136 | 99 (73) | 20 (15) |
| Medication: prescribing, dispensing, administration, or monitoring of medications | 97 | 84 (87) | 13 (13) |
| Care equipment: provision of adjuncts essential to safe care | 62 | 58 (94) | 4 (6) |
| Treatment and procedures: non-medication treatment decision making or execution | 43 | 42 (98) | 10 (23) |
| Diagnosis and assessment: process of assessing or diagnosing a patient | 26 | 24 (92) | 16 (62) |
| Investigations: process of investigating a patient’s condition | 14 | 13 (93) | 3 (21) |
| Communication: face-to-face or telephone, direct transfer of information relating to patient care | 9 | 7 (78) | 2 (22) |
| Other: for example issues around transportation | 60 | 55 (92) | 1 (2) |
| Total | 598 | 463 (77) | 82 (14) |