Table 1.

Relationship between utterance and attendance across most common response typesa (N = 226)

Utterance typeExampleCWMS attendanceUtterance, n (%)Comparator, n (%)P-valueOdds ratio95% CI
1. Yeah1DOC:What that means is that erm we can offer you erm erm basically a support programme to help with you losing weight.+
19
23
n/a
n/a
n/a
n/a
1 (comparator)N/A
2
3
4
5
6
7
8
9PAT:Yeah.
2. Oh-prefaced positive response1DOC:It’s free (.) with this referral+16 (84)19 (45)0.0086.271.68 to 30.48
2
3
4PAT:Oh right yeah I’ll try anything,3 (16)23 (55)
3. Right1DOC:What they’re offering here is for you to go and be funded to join a group weight management session, one of the commercial companies.+
8 (67)
4 (33)
19 (45)
23 (55)
0.332.380.62 to 10.34
2
3
4
5
6
7
8
9
10PAT:Right.
4. Yes1DOC:We know the best way for you to lose weight is for you to go for a commercial weight management service. I can refer you now for free if you’d like.+
8 (50)
8 (50)
19 (45)
23 (55)
0.971.210.37 to 3.95
2
3
4
5
6
7
8
9
10
11
12PAT:Yes.
5. Okay1DOC:So (.) as part of this study er we’re able to offer you these sessions without any cost (.) [to yourself,+
8 (40)
12 (60)
19 (45)
23 (55)
0.910.810.26 to 2.41
2
3
4
5
6
7
8PAT:[Okay.
6. No1DOC:And we can give you a free voucher for this so you could freely take part in this (.) would you be interested in this.+
2 (20)
16 (80)
19 (45)
23 (55)
0.020.160.02 to 0.69
2
3
4
5
6
7
8
9PAT:No.
7. Marked positive stance1DOC:You get given twelve free sessions at uh Weight Watchers which I think is in Citychester Is that something that you’d quite fancy doing?+
26 (79)
7 (21)
19 (45)
23 (55)
0.0064.401.59 to 13.14
2
3
4
5
6
7
8
9
11PAT:Yes please.
8. Marked negative stance1DOC:We know that the best way for you to lose weight is to go to a commercial weight management service (.) and I can refer you now for free if-if you like,+
1 (14)
6 (86)
19 (45)
23 (55)
0.260.210.008 to 1.57
2
3
4
5
6
7
8
9
10
11
12PAT:I haven’t really erm been interested in it really.
13
14
15
  • CWMS = commercial weight management service. DOC = doctor. N/A = not applicable. PAT = patient. (.) indicates gap in talk of <0.3 seconds. A full stop at end of turn represents falling intonation. Comma at end of turn indicates slight rise in intonation.[ indicates where talk is overlapping.

  • a Only eight of the 19 different response types are explored in this study and presented in this article.