Box 2.

Comparison of the UPC index and the SLICC

UPCSLICC
Developed byAcademic unitService general practice
Intended useContinuity of care researchRegular continuity measurement in day-to-day general practice
Unit of measurementPatientAppointment
Specificity to personal doctorGenerally used so that the most frequent provider is the ‘usual’ doctor. This may be another doctor, for example, a locum or traineeRegistered personal doctor only.
This is a requirement
Most-seen GPUPC can score a doctor as usual provider when they provide a minority of the appointments, just more than other doctors. More than one doctor can be the most-seen providerGives a percentage of appointments that are with the personal doctor
Range of scoresA score of 0 is impossible.
Consistently higher than SLICC
Can be 0–100%
TimeframeAt least two and ideally more appointments required. This can take several years in relatively healthy patientsA measure for monthly audits
Selection biasIncludes only patients with a minimum number of appointments (usually two)Includes all appointments
Ability to take into account team continuityNo, individual providerNo, individual provider
Ability to compare patient groupsYes, although patients with few appointments are often excludedYes, especially between GP lists and including infrequent attenders
Ability to obtain scores for individual patientsYesNo
Ease of useSimple proportion easy to calculate and interpretSimple proportion/percentage easy to calculate and interpret
  • SLICC = St Leonard’s Index of Continuity of Care. UPC = usual provider of care.