Table 2.

Responses to the instruction ‘From the list of benefits of using telephone/video consulting, please tick all that apply to your consultation’ in patient questionnaire

ResponseTC, n (%) (N= 38)VC, n (%) (N= 43)Total, n (%) (N= 81)
None selected01 (2)1 (1)
It saved travelling31 (82)36 (84)67 (83)
Did not have to take time off work13 (34)17 (40)30 (37)
More convenient27 (71)33 (77)60 (74)
Because of my health condition, was safer/easier4 (11)4 (9)8 (10)
Saved me money2 (5)5 (12)7 (9)
Took less time27 (71)26 (60)53 (65)
Saved me arranging childcare01 (2)1 (1)
Did not have to wait as long for an appointment18 (47)21 (49)39 (48)
Other1 (3)6 (14)7 (9)
  • Percentages are out of total number of patients for each consultation/overall. TC = telephone consultation. VC = video consultation.