Table 2.

Characteristics of support workers

Participant IDSexAge, yearsRoleaPersonal background
F7F46Volunteer lead at self-harm charity
  • Previous self-harm history

  • Started the only self-harm group in [city in North West England] because she saw the lack of support for people who self-harm

  • Has only recently started the group and supported people who self-harm

  • Looking for funding in order to make group a third-sector organisation for people who self-harm

F8F36Support worker at self-harm third-sector group
  • No mention of self-harm or mental health history

  • Has worked with vulnerable populations, such as providing support for abused females in the past

  • Majority of experience supporting people who self-harm through observation of previous groups’ support worker

F9F52Support worker at self-harm third-sector group
  • Previous self-harm history

  • Working as a support worker for many years but only recently with people who self-harm

  • Looking to receive further training for supporting people who self-harm

F10F49Main facilitator at self-harm third-sector group
  • Traumatic experience in teens (rape) that led to self-harm

  • Received support from family and local third-sector group for self-harm in the last decade

  • Took over support worker/facilitator role in the group 11 years ago, while still in recovery for self-harm

  • Has completely stopped self-harming for 8 years

  • Multiple experiences with research projects as well as being a lay board member for various local suicide prevention boards

F11F40Support worker at older adults’ third-sector group
  • No mention of self-harm or mental health history

  • Support offered to older adults focused on social services benefits and overall wellbeing

  • Has not received training on how to manage and deal with people who self-harm

  • Has trouble relating and understanding self-harm in members

M4M42Support worker at older adults third-sector group
  • Previous counselling/psychology background

  • Previous experience in research with older adults’ population and mental health

M5M50Main facilitator at self-harm third-sector group
  • Previous history of self-harm and suicidal attempts from early adolescence due to childhood sexual abuse

  • Only received support for their mental health when diagnosed with cancer in their adult years

  • Started facilitating group after volunteering at service user-led group

  • Participated in other research projects and actively involved in public speaking, and raising mental health and self-harm awareness

  • a As identified by participants. ID = identifier. F = female. M = male.