Positive responses to GP Patient Survey questions, by practice growth for practicesa
| Positive response | Practices with no growth,%b (n = 5106) | Practices with growth, %c (n = 644) | Adjusted difference in % change between 2013 and 2017d (95% CI) |
|---|---|---|---|
| Able to see preferred GPd | |||
| 2013 | 62.5 | 59.3 | |
| 2017 | 55.6 | 48.9 | |
| Change between 2013 and 2017e | −9.2 | −14.2 | −6.6 (−8.9 to −4.3) |
| Easy to get through to practice on telephone | |||
| 2013 | 75.7 | 77.2 | |
| 2017 | 69.7 | 69.1 | |
| Change between 2013 and 2017e | −7.3 | −12.2 | −4.3 (−5.9 to −2.6) |
| Able to get an appointment | |||
| 2013 | 86.2 | 85.5 | |
| 2017 | 84.6 | 82.6 | |
| Change between 2013 and 2017e | −1.6 | −3.1 | −1.5 (−2.2 to −0.8) |
| Satisfied with opening hours | |||
| 2013 | 79.7 | 81.0 | |
| 2017 | 76.3 | 76.7 | |
| Change between 2013 and 2017e | −3.9 | −4.7 | −0.9 (−1.8 to −0.1) |
| Good overall experience | |||
| 2013 | 86.9 | 86.8 | |
| 2017 | 85.2 | 83.1 | |
| Change between 2013 and 2017e | −1.5 | −3.9 | −2.2 (−3.0 to −1.4) |
↵a For practices with >3000 patients in 2013, excluding practices where the number of patients had fallen by >20%, n = 5750.
↵b Practices whose registered population in 2018 was +/−20% inclusive of that of 2013.
↵c Practices whose registered population increased by >20% and >2000 patients between 2013 and 2018.
↵d Controlling for percentage aged ≥75 years in 2018, percentage aged <5 years in 2018, percentage with longstanding illness in 2017, mean Index of Multiple Deprivation 2015 score, region (North, Midlands, London and South), urban/rural setting.
↵e Percentage change is calculated as percentage point change from 2013–2017 divided by the percentage in 2013.