Table 3.

Coding table for period 2 (30 July–12 August 2020)

G (a)a 30 JulI 30 JulG (b)a 30 JulDM 30 JulTe 30 JulTi 30 JulTi (a)a 31 JulI 31 JulTe (a)a 31 JulDM 31 JulTi (b)a 31 JulE 31 JulTe (b)a 31 JulI 1 AugDMir 1 AugDM 2 AugI 4 AugTotal
Reasons for changeXXXXX5
Technology
  Bespoke innovationsX1
  Generic (Zoom, Skype)XXXXXXXX8
  Generic (WhatsApp)XXXXX5
Metaphors
  War, crusadeX1
  RevolutionX1
Change
  Has been rapid0
  Need to modernise the NHSXXXXX5
Tensions
  Benefits of remoteXXXXXXXXXX10
  Positive patient experienceXX2
  Concerns about remoteXXXXXXXXXXX11
  Negative patient experienceXXX3
  • a (a) and (b) used to distinguish between articles published in the same publication on the same date. DM = Daily Mail. DMir = Daily Mirror. E = Express. G = Guardian. I = Independent. Te = Telegraph. Ti = Times.