Coding table for period 1 (2 March–31 May 2020)
| G 6 Mar | DM 10 Mar | Ti 10 Mar | E 11 Mar | G 11 Mar | E 14 Mar | Te 15 Mar | I 16 Mar | Ti 17 Mar | DM 31 Mar | Ti 4 Apr | Te 6 Apr | V 9 Apr | DM 14 Apr | I 15 Apr | G 19 Apr | DM 2 May | Te 22 May | Te 25 May | Total | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reasons for change | X | X | X | X | — | X | X | X | X | X | — | — | X | — | — | — | — | — | X | 11 |
| Technology | ||||||||||||||||||||
| Bespoke innovations | X | X | — | X | X | — | — | X | — | X | — | X | X | — | X | — | — | — | X | 10 |
| Generic (Zoom, Skype) | — | — | — | X | X | X | — | — | — | — | — | — | X | X | — | — | — | X | X | 7 |
| Generic (WhatsApp) | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | 0 |
| Metaphors | ||||||||||||||||||||
| War, crusade | X | X | — | X | — | — | — | X | — | — | — | — | — | X | X | — | — | — | — | 6 |
| Revolution | — | — | — | — | — | — | — | — | — | — | — | — | — | — | X | X | — | — | X | 3 |
| Change | ||||||||||||||||||||
| Has been rapid | — | — | X | — | X | — | — | X | — | — | X | — | — | — | X | X | X | — | X | 8 |
| Need to modernise the NHS | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | 0 |
| Tensions | ||||||||||||||||||||
| Benefits of remote | X | X | X | X | X | X | — | X | X | X | X | X | X | X | X | X | X | — | X | 17 |
| Positive patient experience | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | X | X | 2 |
| Concerns about remote | X | — | — | X | — | X | X | — | X | X | X | — | — | X | — | X | X | — | X | 11 |
| Negative patient experience | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | X | 1 |
DM = Daily Mail. E = Express. G = Guardian. I = Independent. Te = Telegraph. Ti = Times. V = Voice.