Table 4.

Frequency of reasons for missed appointments

ThemesFrequency (how many studies reported the reason), n
Patient-centred reasons
Work or family/childcare issues7 3,8,19,2124
Forgot appointment5 8,19,21,23,25
Transportation issues58,19,2123
Too unwell3 8,21,24
Weather3 8,19,21
Felt better28,19
Other issues: couldn’t be bothered, was in hospital, not aware of date, death in family (each mentioned once)18
Clinic-specific reasons
Doctor–patient relationship issues (including not with preferred GP and doctor reasons)53,8,21,24,26
Issues with booking system3 3,2122
Miscommunication3 8,2425
Monday appointment3 2729
Not receiving a reminder1 19