Details of study settings
| Setting | Type | Services | Hours | GP outreacha | Appointments system |
|---|---|---|---|---|---|
| 1 | Drop-in day-centre | Shower facilities, washing machines, support work, internet access | 7am to 10pm Every day | 1 regular day/week 8am to 12 noon | PEH seen in order of arrival. Patients continued with usual activities at the setting while waiting, such as using computers, chatting in lounge area, and using showers. |
| 2 | Food drop-in | Breakfast and hot lunch, clothing bank, literacy teaching, housing/legal advice, hairdresser | 9am to 1pm 1 day/week | 1 regular day/week 9am to 12 noon, GP present at every drop-in session | PEH seen in order of arrival. Patients continued with usual activities at the setting while waiting, such as seeing advisers, getting lunch, using clothing bank. |
| 3 | Food drop-in | Drink and hot meal, clothing bank | 9am to 11am 6pm to 8pm Twice weekly | GP present at every drop-in session | PEH seen in order of arrival. Patients continued with usual activities at the setting while waiting, such as having hot meal or using the clothing bank. |
PEH = People experiencing homelessness.
↵a All GPs who worked as part of the outreach service were based at and supported by the local specialist primary care centre for PEH. In all settings, GPs had use of a private non-clinical space and could chat with PEH anywhere in the setting where appropriate.