Total primary care consultations, percentage used by individuals with multimorbidity, and consultation rates for the years 2006, 2013, and 2020a
| 2006 (n= 307 157) | 2013 (n = 358 427) | 2020 (n= 386 238) | |||||||
|---|---|---|---|---|---|---|---|---|---|
| Total, n | Total used by individuals with multimorbidity, % | Consultation rates (per person–year), mean (SD) | Total, n | Total used by individuals with multimorbidity, % | Consultation rates (per person–year), mean (SD) | Total, n | Total used by individuals with multimorbidity, % | Consultation rates (per person–year), mean (SD) | |
| Total consultations | 1 030 433 | 46 | 3.4 (5.4) | 1 438 958 | 51 | 4.0 (6.3) | 1 654 076 | 56 | 4.3 (6.7) |
| GP face to face | 530 345 | 45 | 1.7 (3.1) | 867 835 | 51 | 2.4 (3.8) | 811 053 | 55 | 2.1 (3.4) |
| GP telephone | 42 030 | 57 | 0.1 (0.8) | 165 742 | 56 | 0.5 (1.6) | 349 127 | 59 | 0.9 (2.3) |
| GP home | 9821 | 79 | 0.03 (0.4) | 12 766 | 89 | 0.04 (0.5) | 14 283 | 95 | 0.04 (0.6) |
| GP electronic | 0 | — | 0 | 96 | 63 | 0.00 (0.0) | 2079 | 48 | 0.00 (0.1) |
| Nurse face to face | 165 059 | 44 | 0.5 (1.6) | 248 192 | 47 | 0.7 (2.0) | 214 515 | 52 | 0.6 (1.7) |
| Nurse telephone | 6011 | 45 | 0.02 (0.2) | 7937 | 56 | 0.02 (0.2) | 14 437 | 54 | 0.04 (0.3) |
| Nurse home | 3507 | 88 | 0.01 (0.4) | 2245 | 92 | 0.01 (0.2) | 1916 | 95 | 0.01 (0.1) |
| Nurse electronic | 0 | — | 0 | 1 | 100 | 0.00 (0.0) | 87 | 45 | 0.0 (0.0) |
| Other face to face | 249 876 | 43 | 0.8 (2.2) | 128 150 | 52 | 0.4 (1.3) | 175 469 | 61 | 0.5 (1.4) |
| Other telephone | 19 970 | 49 | 0.1 (0.5) | 5274 | 55 | 0.02 (0.2) | 69 370 | 56 | 0.2 (0.9) |
| Other home | 3814 | 79 | 0.01 (0.3) | 717 | 68 | 0.00 (0.1) | 1353 | 95 | 0.00 (0.1) |
| Other electronic | 0 | — | 0 | 3 | 67 | 0.0 (0) | 387 | 46 | 0.00 (0.0) |
| Administrative | 116 221 | 45 | 0.4 (1.4) | 164 282 | 47 | 0.5 (1.3) | 286 255 | 50 | 0.7 (1.6) |
↵a This table excludes intervening years for simplicity. 2006 includes data from April 2005 to March 2006; 2013 includes data from April 2012 to March 2013; and 2020 includes data from April 2019 to March 2020. Descriptives for all data years (2006–2020) are available from the authors on request. n indicates that number of registered patients in a given year. Total consultations do not include administrative consultations.