Table 2.

GPs’ work activities recorded in time–motion data over 238 hours of practice in 61 clinical sessions

Task categoryTasks, nProportion of all tasks (95% CI)Category-specific task timeaProportion of total observed time (95% CI)Tasks in category disrupted by operational failures, nProportion of operational failures that disrupted a task in this category (95% CI)
Direct care621480.9 (80.0 to 81.8)172:24:1472.4 (70.2 to 74.6)25968.0 (63.3 to 72.7)
Clinical paperwork76710.0 (9.3 to 10.7)30:32:5212.8 (11.4 to 14.2)5715.0 (11.4 to 18.6)
Interactions2803.6 (3.2 to 4.1)28:19:3711.9 (9.7 to 14.1)4010.5 (7.4 to 13.6)
Internet use1031.3 (1.1 to 1.6)2:18:081.0 (0.7 to 1.2)92.4 (0.9 to 3.9)
Operational failures3815.0 (4.5 to 5.4)9:12:183.9 (3.2 to 4.5)164.2 (2.2 to 6.2)
Home visits40.1 (0.0 to 0.1)2:48:331.2 (−0.2 to 2.5)00
Total7749b100.9b245:35:42c103.2c381100.1
  • a Recorded in hours, minutes, seconds.

  • b Total number exceeds total tasks observed (n = 7679) as some tasks included components of >2 main categories.

  • c Total time exceeds total observation time (238 hours) because of multitasking involving >2 main categories.