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communication

Comparing the content and quality of video, telephone, and face-to-face consultations: a non-randomised, quasi-experimental, exploratory study in UK primary care
Victoria Hammersley, et al

British Journal of General Practice 2 July 2019; bjgp19X704573. DOI: https://doi.org/10.3399/bjgp19X704573
Acceptability, benefits, and challenges of video consulting: a qualitative study in primary care
Eddie Donaghy, et al

British Journal of General Practice 4 June 2019; bjgp19X704141. DOI: https://doi.org/10.3399/bjgp19X704141
Receptionists’ role in new approaches to consultations in primary care: a focused ethnographic study
Heather Dawn Brant, et al

British Journal of General Practice 1 July 2018; 68 (672): e478-e486. DOI: https://doi.org/10.3399/bjgp18X697505
Alternatives to the face-to-face consultation in general practice: focused ethnographic case study
Helen Atherton, et al

British Journal of General Practice 1 April 2018; 68 (669): e293-e300. DOI: https://doi.org/10.3399/bjgp18X694853
Use of text messaging in general practice: a mixed methods investigation on GPs’ and patients’ views
Dorothy Leahy, et al

British Journal of General Practice 1 November 2017; 67 (664): e744-e750. DOI: https://doi.org/10.3399/bjgp17X693065
Improving GP communication in consultations on medically unexplained symptoms: a qualitative interview study with patients in primary care
Juul Houwen, et al

British Journal of General Practice 1 October 2017; 67 (663): e716-e723. DOI: https://doi.org/10.3399/bjgp17X692537
Investigating the relationship between consultation length and patient experience: a cross-sectional study in primary care
Natasha Elmore, et al

British Journal of General Practice 1 December 2016; 66 (653): e896-e903. DOI: https://doi.org/10.3399/bjgp16X687733
Calling the GP surgery: patient burden, patient satisfaction, and implications for training
Elizabeth Stokoe, et al

British Journal of General Practice 1 November 2016; 66 (652): e779-e785. DOI: https://doi.org/10.3399/bjgp16X686653
Variations in GP–patient communication by ethnicity, age, and gender: evidence from a national primary care patient survey
Jenni Burt, et al

British Journal of General Practice 1 January 2016; 66 (642): e47-e52. DOI: https://doi.org/10.3399/bjgp15X687637
Digital communication between clinician and patient and the impact on marginalised groups: a realist review in general practice
Caroline J Huxley, et al

British Journal of General Practice 1 December 2015; 65 (641): e813-e821. DOI: https://doi.org/10.3399/bjgp15X687853

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