A co-payment for consultant services: primary care physicians' referral actualization

J Med Syst. 2008 Feb;32(1):37-41. doi: 10.1007/s10916-007-9105-9.

Abstract

Prospective evaluation of the effect of a new copayment for specialists consultations on actualization of referrals (2,432 patient), was examined. Actualization of the appointment, reasons for not actualizing, and sociodemographic characteristics were recorded. Actualization was 85.1% in community consultation clinics and 91.7% in hospital outpatient clinics. The main reasons for non actualization were: inability to reach the clinic (53.4%), the problem had resolved (15%), and co-payment (2%). In addition, 19.1% stated that they did not actualize a past consultant visit due to co-payment. Referring physicians noted that co-payment had some effect on their decision, especially with the elderly or lower income patients. A relatively small compulsory co-payment was not found to have a long term effect on utilization of specialists' services.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Aged
  • Appointments and Schedules
  • Cost Sharing*
  • Female
  • Humans
  • Interviews as Topic
  • Israel
  • Male
  • Medical Records Systems, Computerized
  • Middle Aged
  • Patient Compliance*
  • Physicians, Family*
  • Referral and Consultation*