Objective: To relate prospectively initial consultation characteristics—length, empathy, and
patient enablement— with perceived health changes in patients going to the Glasgow …

Background Inequality in health and health care services is an important policy issue
internationally as well as in the UK, and is closely linked to socio-economic deprivation, which in …

Background Empathic patient-centred care is central to high quality health encounters. The
Consultation and Relational Empathy (CARE) Measure is a patient-rated experience …

Following Allport (1950), religious orientation is portrayed as comprising two, and later three,
independent dimensions of religion of means (extrinsic) and religion of ends (intrinsic). …

Focused ethnography is an applied and pragmatic form of ethnography that explores a
specific social phenomenon as it occurs in everyday life. Based on the literature a problem-…

This study aims to inform strategic policy makers and managers about the value of general
population surveys by determining and comparing dimensions of satisfaction in four different …

Background The challenge of finding practical, patient-rated outcome measures is a key
issue in the evaluation of health care systems and interventions. The ORIDL (Outcome in …

Background Most patients with depression are managed in general practice. In deprived areas,
depression is more common and poorer outcomes have been reported. Aim To compare …

A holistic approach to care has traditionally been the central tenet of general practice in the
UK. However, recent major changes in general practice may be diminishing the importance …

Background Increasingly healthcare policies emphasise the importance of person-centred,
empathic care. Consequently, healthcare professionals are expected to demonstrate the ‘…