User profiles for Joanne Coster
 | Joanne E CosterThe University of Sheffield, ScHARR Verified email at sheffield.ac.uk Cited by 1714 |
Why do people choose emergency and urgent care services? A rapid review utilizing a systematic literature search and narrative synthesis
Objectives Rising demand for emergency and urgent care services is well documented, as
are the consequences, for example, emergency department ( ED ) crowding, increased costs, …
are the consequences, for example, emergency department ( ED ) crowding, increased costs, …
Time patients spend in the emergency department: England's 4-hour rule—a case of hitting the target but missing the point?
STUDY OBJECTIVE: To address concerns about prolonged emergency department (ED)
stays from crowding, England mandated that the maximum length of ED stay for 98% of …
stays from crowding, England mandated that the maximum length of ED stay for 98% of …
The appropriateness of, and compliance with, telephone triage decisions: a systematic review and narrative synthesis
Aim. This paper is a report of the synthesis of evidence on the appropriateness of, and
compliance with, telephone triage decisions. Background. Telephone triage plays an important …
compliance with, telephone triage decisions. Background. Telephone triage plays an important …
[HTML][HTML] What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review
Background In 2013 NHS England set out its strategy for the development of an emergency
and urgent care system that is more responsive to patients’ needs, improves outcomes and …
and urgent care system that is more responsive to patients’ needs, improves outcomes and …
'Clinically unnecessary'use of emergency and urgent care: A realist review of patients' decision making
Background Demand is labelled ‘clinically unnecessary’ when patients do not need the
levels of clinical care or urgency provided by the service they contact. Objective To identify …
levels of clinical care or urgency provided by the service they contact. Objective To identify …
Understanding variation in ambulance service non-conveyance rates: a mixed methods study
…, L Bishop-Edwards, J Coster… - Health Services …, 2018 - researchprofiles.herts.ac.uk
Background In England in 2015/16, ambulance services responded to nearly 11 million calls.
Ambulance Quality Indicators show that half of the patients receiving a response by …
Ambulance Quality Indicators show that half of the patients receiving a response by …
Implications of England's four-hour target for quality of care and resource use in the emergency department
STUDY OBJECTIVE: In 2005, England implemented a controversial target limiting patient
stays in the emergency department (ED) to 4 hours. We determine the effect of the “4-hour …
stays in the emergency department (ED) to 4 hours. We determine the effect of the “4-hour …
[HTML][HTML] Outcomes for patients who contact the emergency ambulance service and are not transported to the emergency department: a data linkage study
Abstract Objectives: Emergency ambulance services do not transport all patients to hospital.
International literature reports non-transport rates ranging from 3.7–93.7%. In 2017, 38% of …
International literature reports non-transport rates ranging from 3.7–93.7%. In 2017, 38% of …
Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study
Background The NHS emergency and urgent care system is under pressure as demand for
services increases each year. NHS 111 is a telephone triage service designed to provide …
services increases each year. NHS 111 is a telephone triage service designed to provide …
[HTML][HTML] Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme
Background Ambulance service quality measures have focused on response times and a
small number of emergency conditions, such as cardiac arrest. These quality measures do not …
small number of emergency conditions, such as cardiac arrest. These quality measures do not …