Objective.Telephone triage in patients requesting help may compromise patient safety,
particularly if urgency is underestimated and the patient is not seen by a physician. The aim was …

Many Western countries are seeking an organizational model for after-hours primary care
that is safe, efficient, and satisfactory for patients and health care professionals. Around the …

Background Paper questionnaires have traditionally been the first choice for data collection
in research. However, declining response rates over the past decade have increased the …

Background Various models exist to organize out-of-hours primary care (OOH-PC). We
aimed to provide an up-to-date overview of prevailing organizational models in the European …

Background Internationally, different organizational models are used for providing out-of-hours
care. The aim of this study was to assess prevailing models in order to identify their …

Background In previous years, out- of-hours primary care has been organised in large-scale
organisations in many countries. This may have lowered the threshold for many patients to …

… To evaluate the safety of the NTS, we previously conducted a retrospective pilot study (L
Huibers, personal communication). Two independent reviewers identified 18 (5.6%) out of 319 …

… *Correspondence to Linda Huibers, Radboud University Nijmegen Medical Centre, PO Box
9101, 6500 … A previous version of the article is included in the PhD thesis of Linda Huibers'. …

… tion was proportionally high in May and July (8.3 and 8.8 mg C l −1 , respectively), dropped
to around 6 mg C l −1 in September and October and then increased again to 9.0 mg C …

Background In the Netherlands, about half of the patient contacts with a general practitioner
(GP) cooperative are nonurgent from a medical perspective. A part of these problems can …