Tinkering and overruling the computer decision support system: working strategies of telephone triage nurses who assess the urgency of callers suspected of having …

LT Wouters, DL Zwart, DC Erkelens… - Journal of clinical …, 2020 - Wiley Online Library
Aims and objectives To understand clinical reasoning and decision‐making of triage nurses
during telephone conversations with callers suspected of having acute cardiac events, and …

Optimisation of telephone triage of callers with symptoms suggestive of acute cardiovascular disease in out-of-hours primary care: observational design of the safety …

DCA Erkelens, LTCM Wouters, DLM Zwart… - BMJ open, 2019 - bmjopen.bmj.com
Introduction In the Netherlands, the ‘Netherlands Triage Standard’ (NTS) is frequently used
as digital decision support system for telephone triage at out-of-hours services in primary …

Accuracy of telephone triage in primary care patients with chest discomfort: a cross-sectional study

LTCM Wouters, FH Rutten, DCA Erkelens… - Open …, 2020 - openheart.bmj.com
Objective To assess the accuracy of semi-automatic assisted telephone triage in patients
with acute chest discomfort against the diagnosis of acute coronary syndrome (ACS) or other …

Gender-stratified analyses of symptoms associated with acute coronary syndrome in telephone triage: a cross-sectional study

LTCM Wouters, DLM Zwart, DCA Erkelens… - BMJ open, 2021 - bmjopen.bmj.com
Objectives To identify clinical variables that are associated with the diagnosis acute
coronary syndrome (ACS) in women and men with chest discomfort who contact out-of-hours …

[HTML][HTML] Interactional implications of either/or-questions during telephone triage of callers with chest discomfort in out-of-hours primary care: a conversation analysis

…, TC van Charldorp, VV Vinck, LT Wouters… - Patient Education and …, 2021 - Elsevier
Objective To explore the interactional implications of either/or-questions on the interaction
between people who call out-of-hours services in primary care (OHS-PC) and triage nurses …

Chest discomfort at night and risk of acute coronary syndrome: cross-sectional study of telephone conversations

LT Wouters, DL Zwart, DC Erkelens, NS Cheung… - Family …, 2020 - academic.oup.com
Background During telephone triage, it is difficult to assign adequate urgency to patients with
chest discomfort. Considering the time of calling could be helpful. Objective To assess the …

[HTML][HTML] Accuracy of telephone triage in patients suspected of transient ischaemic attack or stroke: a cross-sectional study

DC Erkelens, FH Rutten, LT Wouters, LS Dolmans… - BMC Family …, 2020 - Springer
Background The Netherlands Triage Standard (NTS) is a widely used decision support tool
for telephone triage at Dutch out-of-hours primary care services (OHS-PC), which, however, …

Development and validation of a prediction rule for patients suspected of acute coronary syndrome in primary care: a cross-sectional study

LTCM Wouters, DLM Zwart, DCA Erkelens… - BMJ open, 2022 - bmjopen.bmj.com
Objective To develop and validate a symptom-based prediction rule for early recognition of
acute coronary syndrome (ACS) in patients with acute chest discomfort who call out-of-hours …

Een conversatieanalyse van triagegesprekken

V Vinck, E de Groot, L Wouters, F Rutten… - Huisarts en …, 2018 - Springer
Inleiding Triagisten op huisartsenposten voeren triagegesprekken met behulp van de
Nederlandse Triage Standaard (NTS), die hen helpt vast te stellen wat de medische urgentie van …

Adequate validatie van triagesystemen ontbreekt

L Wouters, F Rutten, D Zwart - 2018 - Springer
Op de meeste huisartsenposten wordt de telefonische triage digitaal ondersteund door de
Nederlandse Triage Standaard. Deze standaard werd in 2011 ontwikkeld op basis van de …