ContextInformation about the performance of hospitals, health professionals, and health
care organizations has been made public in the United States for more than a decade. The …

Objectives. To review some of the key debates relating to the nature of organizational culture
and culture change in health care organizations and systems. Methods. A literature review …

Objectives—Little is known about the quality of clinical care provided outside the hospital
sector, despite the increasingly important role of clinical generalists working in primary care. In …

The probability sampling techniques used for quantitative studies are rarely appropriate
when conducting qualitative research. This article considers and explains the differences …

Method. The principles underlying the technique and the advantages and disadvantages
are considered, illustrated with examples from a range of social science studies. Results and …

The public reporting of comparative information about health care quality is becoming an
accepted way of improving accountability and quality. Quality report cards have been …

… MN Marshall (National Primary Care Research and Development Centre, University of … and
other rating systems (Smith, 2002a, b; Marshall et al., 2000) and qualitative assessments (eg …

The purpose of this study was to explore relationships between senior management team
culture and organizational performance in English hospital organizations (NHS trusts [National …

Objective: To evaluate the transferability of primary care quality indicators by comparing
indicators for common clinical problems developed using the same method in the UK and the …

Objectives: To identify and assess the barriers that health authorities face as they manage
quality improvements in general practice in the context of the NHS reforms. Design: …